On 04/06/2018 12:46 AM, Mike Loewen via vcf-midatlantic wrote:
I just spent 40 minutes chatting online with a trained monkey at Comcast. He persisted in blaming my computer for the problem, despite my providing the traceroute listing. I finally got tired of it when he wanted my to connect my computer directly to the modem, and suggested he forward my message to someone who understands how traceroute works, as a ROUTING issue.
I've run into this way too many times. Tried to explain that they had an issue with their equipment (something going bad) and for 6 months we went back and forth until the pay-per-view folks were being affected. Then it was fixed PDQ. Let's assume I went on a rant here and leave it at that. -- Linux Home Automation Neil Cherry ncherry@linuxha.com http://www.linuxha.com/ Main site http://linuxha.blogspot.com/ My HA Blog Author of: Linux Smart Homes For Dummies