[vcf-midatlantic] Comcast

[Neil Cherry]

On 04/06/2018 12:46 AM, Mike Loewen via vcf-midatlantic wrote:

>     I just spent 40 minutes chatting online with a trained monkey at Comcast. He persisted 
> in blaming my computer for the problem, despite my providing the traceroute listing.  I 
> finally got tired of it when he wanted my to connect my computer directly to the modem, 
> and suggested he forward my message to someone who understands how traceroute works, as a 
> ROUTING issue.

I've run into this way too many times. Tried to explain that they had
an issue with their equipment (something going bad) and for 6 months
we went back and forth until the pay-per-view folks were being affected.
Then it was fixed PDQ.  Let's assume I went on a rant here and leave it
at that.

-- 
Linux Home Automation         Neil Cherry       ncherry at linuxha.com
http://www.linuxha.com/                         Main site
http://linuxha.blogspot.com/                    My HA Blog
Author of:    	Linux Smart Homes For Dummies