[vcf-midatlantic] OT -- URGENT -- Thunderbird help needed

Evan Koblentz evan at vcfed.org
Wed Mar 28 02:30:04 EDT 2018


Didn't work. :(

It took a very long time and reindexed all the IMAP folders plus the
archive folders (some inbox subfolders that I decided a long time ago to
keep just in case). But my personal email folders for inbox/sent are still
displaying blank white windows when I open a message.

On Wed, Mar 28, 2018, 1:39 AM Evan Koblentz <evan at vcfed.org> wrote:

> >> If you want to do it without using Thunderbird see the instructions
> here https://support.mozilla.org/en-US/kb/rebuilding-global-database But
> make sure all your profile is backed up.
>
> Cautious optimism! I made a backup copy of the database and followed the
> instructions in that link. Then turned on the activity manager as it
> suggests. It's definitely doing .... something! And taking a long time and
> showing me all kinds of progress bars and displaying encouraging-looking
> text.... this may just end well.
>
> On Wed, Mar 28, 2018, 12:51 AM madodel <madodel at mac.com> wrote:
>
>> On 3/28/18 00:29, Evan Koblentz wrote:
>>
>> >>  I force a rebuild of the indexes by first doing a "Search Messages"
>> on the root folder (usually "Local Folders") with "Search subfolders"
>> checked.
>>
>> Where/how do I do that?
>>
>>
>> In Thunderbird. I don't have Linux, but on the Mac:
>> Click on the root folder for the POP account (in the left side Folder
>> pane, main account is usually named "Local Folders" but may be your email
>> address) to get the context menu.
>> Select "Search Messages"
>> Enter anything, make certain "Search subfolders" is enabled.
>> Then click on Search.
>> Wait until it is done searching all the subfolders,
>> Then select File from the main menu then select Compact Folders under
>> that.
>> That should force a reindex. POP messages are stored in a sqlite
>> database. Not sure about iMap.
>>
>> If you want to do it without using Thunderbird see the instructions here
>> https://support.mozilla.org/en-US/kb/rebuilding-global-database But make
>> sure all your profile is backed up.
>>
>> I don't guarantee this is your problem, but it sounds like what I have
>> experienced moving a TB profile in the past and also when I had too large a
>> database.
>>
>> Mark
>>
>>
>> On Tue, Mar 27, 2018, 11:55 PM madodel <madodel at mac.com> wrote:
>>
>>> On 3/27/18 15:27, Evan Koblentz via vcf-midatlantic wrote:
>>> > I've got a huge problem. I use Thunderbird on my Linux desktop. Made a
>>> > backup copy of the profile folder before wiping the partition and
>>> > reinstalling Linux the other day. Imported the backup profile into the
>>> > new installation. All of the IMAP folders worked fine, but my POP
>>> folders
>>> > are broken. The messages appear to be there in the folders, but they're
>>> > blank when I open them (except the sent folder: that is missing
>>> > entirely). This includes my entire inbox of personal email containing
>>> > thousands of messages, many of which are very important, and some of
>>> > which are absolutely vital. Tbird has a "repair folder" option but all
>>> > that did was erase everything include the message list (got it back by
>>> > reimporting the profile folder again). Here is someone else who had the
>>> > same problem, but no solution is listed:
>>> > https://support.mozilla.org/en-US/questions/1024340 .... can anyone
>>> help?
>>> > (Please don't tell me that I "should" have made another kind of backup,
>>> > or that I should switch all folders to IMAP going forward, etc. .....
>>> > that will NOT help solve the immediate problem and will just make more
>>> > stressed/angry.) Any tbird whizzes out there who can save all these
>>> > messages???? This is urgent.
>>>
>>>
>>> Did you rebuild the indexes?  When my POP accounts have corrupted folders
>>> in TB (usually displays as empty folder), I force a rebuild of the
>>> indexes
>>> by first doing a "Search Messages" on the root folder (usually "Local
>>> Folders") with "Search subfolders" checked. Doesn't matter the criteria,
>>> it
>>> is just to force every subfolder to be searched. Then select File, then
>>> Compact Folders from the main menu.
>>>
>>> I stumbled onto this when I was using TB under OS/2 but it still works
>>> under TB on OSX. I assume the same would work on Linux.
>>>
>>>
>>> Mark
>>>
>>>
>>>
>>



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