[vcf-midatlantic] OT / APC AP9617 UPS network card reset

[R. A. DuBrava]

After a bit of searching, I found the following forum thread -

https://community.se.com/t5/APC-UPS-Data-Center-Enterprise/Unable-to-factory-reset-AP9617/td-p/342379


After a bit of reading, I distilled the following –

With the APC AP9617 card installed in the UPS. Power on the UPS.
(Also, you can install the AP9617 into a powered-on/running UPS)


Using an APC 940-1524 or APC 940-1524c serial cable, connect a computer
with a serial port running a terminal emulation program to the serial port
on the UPS.
(A ‘regular/standard’ serial will not work,it will probably just cause the
UPS to reset or shutdown or exhibit some other unwanted behavior.)  :-(


IF you want to try to ‘roll your own’ 940-1524c ‘look-alike’ serial cable,
I found the following website with diagrams –


https://networkupstools.org/cables.html



Set the terminal program to 2400-8-N-1 and press ENTER several times – you
should see a ‘logon’ prompt.


If not, try 9600-8-N-1 or other combinations until you have a response.


Once you have communication with the UPS -


1) Press the reset button on the AP9617
2) Wait about 1 second until the status LEDs flash repeatedly amber/green
3) Press the reset button again (at this point the card re-cycles, turns
off and turns back on)
4) In the terminal program, press the ENTER key repeatedly until you get
the ‘logon’ prompt
5) ID/PW 'should be' - apc/apc


Once this works - you should be able to set the network parameters as
desired from the serial connection and then be able to continue management
via ethernet.



Hope this helps

-- 

--Rick--

On Sun, Jan 14, 2024 at 3:19 PM Jameel akari via vcf-midatlantic <
vcf-midatlantic at lists.vcfed.org> wrote:

> I would try to re-configure via the UPS’s serial port first. Default
> username and password are usually apc / apc .
> --
> Jameel Akari
>
> > On Jan 14, 2024, at 12:48 PM, William Dudley via vcf-midatlantic <
> vcf-midatlantic at lists.vcfed.org> wrote:
> >
> > You should, in theory,  be able to run "arp -n" on a machine on the same
> > lan segment to
> > get a table of IP vs MAC for all the machines that have said anything on
> > that lan segment.
> >
> > Taken from a box on my network:
> >
> > arp -n
> > Address                  HWtype  HWaddress           Flags Mask
> > Iface
> > 192.168.27.201           ether   34:23:87:d2:48:1f   C
> > eth0
> > 192.168.27.216           ether   00:01:c0:03:51:be   C
> > eth0
> > 192.168.27.72            ether   84:0d:8e:8c:e3:14   C
> > eth0
> > 192.168.27.26            ether   e8:40:f2:ac:45:64   C
> > eth0
> > 192.168.27.133           ether   3c:71:bf:26:64:55   C
> > eth0
> >
> > Bill Dudley
> >
> > This email is free of malware because I run Linux.
> >
> >
> >> On Sun, Jan 14, 2024 at 12:06 PM Martin A. Flynn via vcf-midatlantic <
> >> vcf-midatlantic at lists.vcfed.org> wrote:
> >>
> >> Will be deploying multiple AP9617 UPS network cards at ISEC (the dish
> >> antenna site up the road) as wrap-up items on the bucket list
> >>
> >> They are currently set to an unknown static IP.  If necessary, can wire
> >> shark the Ethernet connection and pick up the IP address using the MAC
> >> that is on the card itself.
> >>
> >>  Anyone have a reset procedure that actually works?
> >>
> >> Martin
> >>
> >>
>
>